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Course · 6 lessons ~10 hr Beginner

Why Engineers Resist Business Operations (and Why That's Actually Dangerous)

Understand why technically excellent engineers consistently under-invest in business ops, name the specific rationalizations, and convert "I'll deal with it later" into a calendar entry. This is the git blame step. Identify the rationalizations (the code) before refactoring (the skill build). Same shape as Module 0 in the Communication path — you can't fix a problem you've rationalized into a virtue. The technical analog of this module is the post-incident review where the team finally admits the deeper pattern: it wasn't this one bug, it was that nobody owned the alert pipeline. You're doing that for your own ops practice. The naming is the fix's prerequisite.

reading · we frame, you read MIT or the canonical taught · we author, no canonical fits ↺ spirals back to earlier lessons

6 lessons. Read in order; spiral back when you need to. By the end you'll have used the core ideas twice — once on the abstract, once on something you'll meet at work next week.